Our customer first reputation is built on fostering and maintaining excellent relationships with clients and partners all over the world.
Putting the customer at the heart of all work reflects our ‘Purpose and Values statement’ as well as our commitment to making sure you get the best experience possible when working with and using SimVenture Evolution. Since the team that built the on-line business simulation is also responsible for all technical support and ongoing maintenance, you are guaranteed excellent service.
Service Level Agreement
The lead technical support team as well as the servers that host SimVenture Evolution are based in the UK. However, as take-up of the product grows around the world so we will expand services in order to supply a 24-hour seamless service. At the same time we will be continually updating the product and adding functionality.
More details about the team’s commitment to service and support are provided in our Service Level Agreement.
Our success is built on putting the customer first and continually seeking feedback from people who use our simulations. We always welcome your thoughts and suggestions for product improvement. No fuss. No hassle. Just a commitment to getting things right.
If you have any questions or want to give feedback, please get in touch. We’d be delighted to hear from you.